HALO by CM.com: Customer Engagement. Simplified.

Create Meaningful Campaign Moments Across Every Channel

From social DMs to email to text: reach audiences wherever they scroll, shop, or chat. HALO keeps every campaign conversation synced so your team can track performance and build connections without switching tools.

Disconnected Campaigns Waste Budget and Momentum

When data lives in silos, conversations fall flat. HALO’s Mobile Marketing Cloud unifies channels and customer profiles, so AI can reply instantly, trigger next steps automatically, and let your team focus on creative strategy and revenue growth.

Missed leads from slow or off-brand replies
Wasted spend from fragmented data and tools
Delays caused by manual workflow management

Ready to make your campaigns feel personal again?

Your Entire Marketing Workflow: In One Smart Platform

One view of every channel. One source of truth for every customer.

Build campaigns that talk back. HALO’s Mobile Marketing Cloud lets you manage every message, journey, and reply in a shared workspace. Create AI agents that engage with prospects, nurture leads, and respond to customers automatically. Set up guardrails, approvals, and data-driven journeys that scale without losing oversight. From first click to loyal fan, every interaction stays on brand and in context.

Start Simplifying Campaign Workflows Today.

All Your Marketing Channels Connected and Coordinated

Unify WhatsApp, Email, SMS, RCS, Instagram, and Webchat. HALO automates timing and content so every message feels tailored and every reply feeds your strategy.

Shared Inbox

Monitor campaign responses in one queue. Tag, assign, and prioritize replies while AI suggests follow-ups that fit your voice and objectives.

Dynamic Customer Profiles (CDP)

Every engagement enriches a live profile. See preferences, channels, and purchasing signals in real time to deliver hyper-personalized journeys.

Build Marketing AI Agents That Convert

Launch AI assistants that reply to campaign inquiries, score leads, and trigger next journeys, all with no-code setup and built-in approvals.

Explore The CM.com Marketing Ecosystem

Add today’s essentials, expand as you scale, without adding complexity.

HALO AI Agents

Automate replies, segment audiences, and route qualified leads with context to sales teams.

Mobile Marketing Cloud

Launch omnichannel campaigns, triggered journeys, and real-time personalization.

Mobile Service Cloud

Turn customer questions from campaigns into tracked tickets with seamless handoffs.

Customer Data Platform

Combine consent, segments, and behavior data for smarter targeting.

Channels Suite

Add or remove channels to fit each market or campaign type.

Integrations & APIs

Connect Salesforce, HubSpot, and Shopify for a fully synced marketing stack.

Ready To Reimagine Your Customer Journey
End-To-End?

Start with one campaign. Expand without replatforming.

Marketing

Automate your marketing from the first touch to long-term loyalty. HALO orchestrates messages across channels and time zones, reacting to real-time customer behavior and driving conversion automatically.

Quick Wins:

Behavior-based journey triggers
AI-powered reply flows for promos or events
Continuous re-engagement loops

Sales

Turn campaign interest into pipeline. HALO qualifies responses, prioritizes high-intent prospects, and automatically passes them to sales with context attached.

Quick Wins:

Click-to-chat from ads or emails
Automated lead nurturing and handoffs
Smart follow-ups for cold subscribers

Customer Service

Keep the conversation going after the sale. HALO automates loyalty updates, collects feedback, and sends personalized offers to keep customers coming back.

Quick Wins:

Loyalty and re-engagement campaigns
Review requests and feedback loops
Post-purchase journeys in multiple languages

Where HALO + Mobile Marketing Cloud Drive Results

Purpose-built to increase engagement, optimize ROI, and build lasting connections.

Conversion Uplift

Respond to inbound interest instantly. HALO guides customers from curiosity to click to checkout without delay.

Operational Efficiency

Automate the busywork, campaign follow-ups, data syncs, reporting, so your team spends time on creative work that moves metrics.

Personalization At Scale

Serve the right message to the right person at the right moment using real-time data and AI-driven segmentation.

Omnichannel Growth

Expand your reach and maintain consistency as you add channels and markets. HALO keeps every campaign coordinated and on brand.

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Transform Every Campaign Into a Two-Way Conversation

Create Meaningful Campaign Moments Across Every Channel

Disconnected Campaigns Waste Budget and Momentum